Virtual Assistant
As a professional in my field, I’ve had the opportunity to hold a variety of roles in many different companies throughout the years.
Team Leader
Ezeego1 Travel and Tours
June 14, 2016 - May 2018
Setting targets for both individuals and teams
Measuring the performance of both individuals and teams
Offering Advisors guidance and feedback
Helping to optimise procedures
Managing Team Schedules and emails.
Finding ways to motivate Advisors
Providing additional training
Ensuring Advisors adhere to company policy, e.g. attendance
Updating, and preparing performance reports for, the Manager
Important Skills
Customer focused
Expert product/service and job knowledge
Dependability
Clear communicator
Multi-tasking
Organised
GDS Trainer-Flight Centre Philippines
Feb 4, 2016
Providing training for GDS Amadeus
Customer Service Executive
Amadeus Marketing Philippines
August 2013 - February 2016
Providing assistance to clients
Email management
inbound and outbound calls monitoring
training
account troubleshooting
e-commerce management
Customer Service Specialist
AEGIS People Support
January 2011
Managing E-commerce concern for Hotels.com and expedia.com
Assisting customers with their booking concerns over the phone and via Emails.
Handling Inbound and Outbound calls
Excel Management
Telesales Agent
Pacific Hub Corporation
June 2010
Telesales
Lead Generation
Outbound calls
Freelance Virtual Assistant Sept. 2018 up to now
Major Roles:
Social Media Manager: As a Social Media Manager, I am responsible for curating a social channel, responsible for developing and implementing your Social Media strategy to increase your online presence, improve and increase your sales.
Content Writer and Rewriter: As a content writer, I am responsible for adding value to your brand by actively engaging customers and maintaining a cohesive brand voice.
I am also responsible for handling the ideation and creation of compelling content including website copy, blog posts, social media content, google reviews, and service descriptions.
Education
What I’ve Learned
March 2009
Studied Bachelor Science in Nursing
University of Baguio
March 2004
High School or secondary level of education
Dominican College of Tarlac
Sample work
Social Media Post
Maricris Mananquil Padapat
Your Virtual Assistant
About Me
Throughout my life, I’ve approached every challenge with enthusiasm, creativity, and a ceaseless desire to achieve success. This passion and drive have paved the way to countless opportunities, unique experiences, and exceptional relationships both personally and professionally. If you’re interested in learning more about me, keep reading or get in touch.
Blog Samples
Video Samples
Special Skills
GDS(global Distribution System)
Sabre
Amadeus
Gallileo
"There was no one near to confuse me, so I was forced to become original"